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Natuzzi

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.9
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Dissapointed 5
  • Design 3
  • Display and availability of product 1
  • Sofa until the butt holes were created within months 1
  • Great service 1

Customers don't like

  • Quality of furniture3
  • Product3
  • Customer service2
  • Difficulty to contact2
  • Repair service1
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 532 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Sales rep 9
  • Showroom display 3
  • Selection 2
  • Sales manager 1
  • Service tech 1

Customers don't like

  • Rude customer service10
  • Repair9
  • Delivery service was a nightmare8
  • Quality of furniture7
  • Quality of product5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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