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Natuzzi

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.6
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Dissapointed 5
  • Design 5
  • Design before failure 3
  • Sofa until the butt holes were created within months 1
  • Great service 1

Customers don't like

  • Customer service8
  • Quality of furniture4
  • Response to the problem3
  • Product3
  • Management2
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Rooms To Go

Furniture and Decor
  • 12 ISSUES RESOLVED
  • 2006 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Sales representative 15
  • Showroom 10
  • Friendly sales person 9
  • Good price 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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