PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urthbox and Naturebox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urthbox
Naturebox

Urthbox and Naturebox Overview

Total reviews 311 7
Company responses 0 0
Issues resolved 5 0

Urthbox and Naturebox Consumer Ratings

Rank
87 out of 264 in Food Delivery category
113 out of 668 in Health and Beauty category
Customer service
No votes
183 in category
Exchange, Refund and Cancellation Policy
No votes
155 in category
Value for money
No votes
41 in category
Reliability
No votes
152 in category

Urthbox and Naturebox Rating Details

Customer service
No votes
1 (2 reviews)
Reviewer's quote

...This company won't be around long due to *** poor customer service - of which, you can never reach them by phone. Don't ever do business with this company. You will regret it..

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...i want to speak to someone to GET MY MONEY BACK! My issue = being charged for food i have not received!! Month after month! Another complaint is that their CUSTOMER SERVICE IS TERRIBLE!! I'd like to rate them, but i wish i coukd give them zero stars! They dont even deserve a star! And their food is way over-priced and not all that...

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Exchange, Refund and Cancellation Policy
No votes
1 (1 review)
Reviewer's quote

Total scam :( I they keep saying they will reach out to me about a partial refund. However the boxes just keep coming. Impossible to cancel..

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Sent to wrong address and would like a replacement box sent today or will cancel my subsrcriotion. Not a first good impression.

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Value for money
No votes
2.5 (2 reviews)
Reviewer's quote

This company is absolutely not worth your money. They do not ship your product until 1. 5-2 months after you make the purchase...

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No items

Reliability
No votes
1 (2 reviews)
Reviewer's quote

Same here. This company needs to get sued

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No items

Urthbox and Naturebox Pros and Cons

Pros
  • Very little
  • Couple items in each box
  • Apearingly great trial deal
  • Food tastes good and is made with clean ingredients
Cons
  • Poor customer service
  • Urthbox is a scam
  • Thieves and zero customer service
  • You pay for the product and you dont receive it
  • Very over-priced for what you get
  • Terrible customer service

Urthbox and Naturebox Most Positive Reviews

Top rated reviews
4.9

This box had so much good stuff omg Im getting the subscription, you must try this!!!

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No votes
3.9

I payed fot my box but I didn't get it.

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No votes

Urthbox and Naturebox Most Critical Reviews

Lowest rated reviews
1

Not customer friendly and overpriced. Received this as a gift, but they put me on auto-renew so now I am stuck for...

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1

This compamy has been charging my credit card for months and months, going over more than a year and i do not receive...

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1

Worst customer service.
Rude, talk down to you.
Called beacuse i got it as a gift for the first 3 months and wssnt i...

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2.5

Sent to wrong address and would like a replacement box sent today or will cancel my subsrcriotion. Not a first good...

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Urthbox and Naturebox Latest Reviews

Recent published reviews
1

Wanted to gift the box to my mom for her birthday. Didn't know we had to pick it our self... what's the surprise in...

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No votes

I have cancelled my subscription with naturebox and I was still charged for the 1 year subscription. I have not...

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1

I never received an item I ordered and you guys put me on a reoccurring surface with you that I did not ask for

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No votes

I was charge the 30 monthly fee and then charged another 18.94

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Urthbox and Naturebox Products and Services

Most reviewed product and services
  • Urthbox Subscription (120 reviews)
  • Urthbox Food Free Trial (62 reviews)
  • Urthbox Free Trial (27 reviews)