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  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.3
Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Adam buhl 2
  • Matt the technician 2
  • Smartphone alarm app 2
  • Nice people 1

Customers don't like

  • Disorganized business1
  • Lack of secure payment portal1
  • Shady business1
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service9
  • Cancellation policies5
  • Lack of resoution4
  • Service4
  • Scripted answers from service reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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