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  • 0 ISSUES RESOLVED
  • 8 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.5
Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Adam buhl 2
  • Matt the technician 2
  • Smartphone alarm app 2
  • Nice people 1

Customers don't like

  • Defective keypad1
  • Disorganized business1
  • Inconsistent billing practices1
  • Lack of secure payment portal1
  • Shady business1
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 474 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service17
  • Cancellation policy10
  • Cancellation policies9
  • Lack of resoution8
  • Lies8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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