Nationwide Insurance vs USAA

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  • 2 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Staff
Reliability
  • Being covered but not the increase 4
  • Insurance agent is very nice 3
  • Bad 2
  • Agents are friendly 1
  • Diversity 1

Customers don't like

  • Poor customer service6
  • Bad experience3
  • Customer service3
  • False quote3
  • Smartride progam3

Products by Nationwide Insurance

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 877 TOTAL REVIEWS
  • $3.4M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Staff
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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