Nationstar Mortgage vs USAA

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Nationstar Mortgage

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $42.6K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Staff
Reliability
  • Fraudulent predatory company 3
  • Absolutely nothing about nationstar so far 2
  • Nothing about nationstar 2
  • Good experience with nationstar otherwise 1
  • Low rates and low closing cost on refi 1

Customers don't like

  • Customer service10
  • Get the run-around9
  • Nationstar refuse to work with customer9
  • No follow through5
  • Wont fix their mistake5

Products by Nationstar Mortgage

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 877 TOTAL REVIEWS
  • $3.4M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Staff
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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