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Nationstar Mortgage

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $42K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Fraudulent predatory company 4
  • Low rates and low closing cost on refi 1
  • When they were not lieing 1

Customers don't like

  • Customer service5
  • Get the run-around4
  • Nationstar refuse to work with customer3
  • Wont fix their mistake3
  • No follow through3
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1284 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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