PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tires Plus and National Tire And Battery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tires Plus
National Tire And Battery

Tires Plus and National Tire And Battery Overview

Total reviews
634
228
Company responses
0
0
Issues resolved
4
1

Tires Plus and National Tire And Battery Consumer Ratings

Rank
203 out of 1707 in Service Centers and Repairs category
286 out of 1707 in Service Centers and Repairs category
Customer service
179 in category
216 in category
Product or Service Quality
161 in category
184 in category
Value for money
170 in category
183 in category
Price Affordability
212 in category
218 in category

Tires Plus and National Tire And Battery Rating Details

Customer service
1.6 (189 reviews)
1.4 (69 reviews)
Reviewer's quote

...I was upset that it wasn't done and told him I didn't have time and was disappointed in the poor customer service and he just said have a nice day. I ended up paying $72. 55 (which was almost $15 over the price I was told and did not include my rotation...

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It was awful experience horrible customer service from your companys leader! She was unprofessional, vented to the other customers about the situation in the waiting room, making a scene by being hostile, aggressive, confrontational, dismissive, yelled as she walked away from me that she was going...

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Product or Service Quality
1.6 (172 reviews)
1.5 (60 reviews)
Reviewer's quote

...But they said they couldnt, all my parts in my car were out and for them to put all my old parts back I still have to pay a service fee for 125. 00. So they refuse to do what I ask for...

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I got there with my wife and she went in cause i was not already happy with the service. She comes outside and tells me that the customer service guy is going to tell her that he has 4 appointments then he will get to my truck he told her to come back in a little bit the problem was the the brake...

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Value for money
1.7 (168 reviews)
1.6 (52 reviews)
Reviewer's quote

...Everyone's time is important and time is money for everyone. I feel this is strike three and will take my business elsewhere..

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...until I get some of my money back. you can contact me at 70 4 240 0379 customer number 36372672 order number is 400036654088..

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Price Affordability
1.9 (167 reviews)
1.9 (53 reviews)
Reviewer's quote

...I checked around on goggle and the price for a starter was nowhere near high as Tire Plus. I asked Jeff if I purchase the starter myself can they put it on. He said that was against the company policy...

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The tech tells me what i owe and i say i need to speak with Joe because i'm not paying full price for this after being run around all day. He goes to get the manager, Joe, who comes in laughing and goes "what do you want man?" I tell him i'm not paying full price, this is *** and you've wasted over...

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Tires Plus and National Tire And Battery Pros and Cons

Pros
  • Close by
  • Were able to fit me in
  • Multiple tire brands offered
  • No comment
  • Leaving
  • When scott returned to the store and took over
Cons
  • Poor service
  • Lied about the work my car needed
  • Dishonest practice
  • Customer service
  • Poor service
  • No honesty or integrity to do the right thing

Tires Plus and National Tire And Battery Most Positive Reviews

Top rated reviews
5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

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5

I came to NTB 3860 Oxford Station way on Hanes mall Blvd. the lady I spoke to names Lindsay Roberts, a customer...

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5

Amber at the Plant City location has awesome cusotmer service skills. Even as busy as they were when I arrived she...

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4.9

Called for four tires with installation wigh riad hazard, due to construction. Im always getting something in one of my...

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Tires Plus and National Tire And Battery Most Critical Reviews

Lowest rated reviews
1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

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1

STAY AWAY!! 2 year old tires with warranty through NTB. 2/4 tires are showing the metal. Claim it's an alignment issue...

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1

I scheduled an oil change online. Upon filling out the information required online it has an area for additional...

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1

I took my car in for an oil change and tire rotation at the Conyers location. One month later the OIL FILTER (can) FELL...

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Tires Plus and National Tire And Battery Latest Reviews

Recent published reviews
1

I had a really bad experience at tire plus where they took advantage of a woman and used my daughter as a pawn by making...

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1

All 4 of the wheels on my vehicle were damaged when the wheels were being balanced. The wheels were not scratched in...

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1

I called the day before to schedule my oil change, rotation, and tire repair. Had a coupon for $34.99. I went to...

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1.3

Went to get both calipers changed on a truck on a Saturday. Picked up the vehicle to buy rotors and have somebody put...

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Tires Plus and National Tire And Battery Products and Services

Most reviewed product and services
  • Tires Plus Oil Change (89 reviews)
  • Tires Plus Repair (57 reviews)
  • Tires Plus Car Repair (37 reviews)
  • National Tire And Battery Oil Change (33 reviews)
  • National Tire And Battery Repair (13 reviews)
  • National Tire And Battery Car Repair (13 reviews)