PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National Tire And Battery and Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National Tire And Battery
Tires Plus

National Tire And Battery and Tires Plus Overview

Total reviews
242
643
Company responses
0
0
Issues resolved
1
4

National Tire And Battery and Tires Plus Consumer Ratings

Rank
286 out of 1718 in Service Centers and Repairs category
207 out of 1718 in Service Centers and Repairs category
Customer service
214 in category
181 in category
Product or Service Quality
194 in category
165 in category
Website
237 in category
146 in category
Price Affordability
221 in category
211 in category

National Tire And Battery and Tires Plus Rating Details

Customer service
1.4 (76 reviews)
1.5 (194 reviews)
Reviewer's quote

It was awful experience horrible customer service from your companys leader! She was unprofessional, vented to the other customers about the situation in the waiting room, making a scene by being hostile, aggressive, confrontational, dismissive, yelled as she walked away from me that she was going...

Read full review

...Today is 7/24/20 and I've heard nothing from Tires Plus- I called their customer service line only to find out the file is closed as resolved. Would you ever do business with this company?..

Read full review
Product or Service Quality
1.4 (67 reviews)
1.6 (178 reviews)
Reviewer's quote

The service st your stores is terrible. Over the last year Ive made several appointments at one of your stores and something has always come up where you didnt remember my appointment or no mechanic came to work or the person I spoke to on the phone wouldnt help. I had an appointment this morning...

Read full review

...I have had issue after issue with Jakwon and service there in the past few months. Jakwon doesn't speak to you, and is no help when you ask a question. Tells you he is not a technician, but doesn't offer to let you speak to one...

Read full review
Website
1.8 (65 reviews)
2.3 (162 reviews)
Reviewer's quote

I dropped my truck 3 times to get aligned at the Alton IL. store and they still couldnt get it done. They actually that they could do it if I dropped it off for the 4th time though. RiIiight... Now it pulls to right and the frontend pops. I guess they didnt tighten something back up... Im taking my...

Read full review

...I will be informing everyone I know and looking to start a website to help save others the agony that so many have had to deal with..

Read full review
Price Affordability
1.9 (63 reviews)
1.9 (172 reviews)
Reviewer's quote

The tech tells me what i owe and i say i need to speak with Joe because i'm not paying full price for this after being run around all day. He goes to get the manager, Joe, who comes in laughing and goes "what do you want man?" I tell him i'm not paying full price, this is *** and you've wasted over...

Read full review

...That is a 245% mark-up on their price. This is price gouging and they know it. I recommend everyone check prices before doing business with TiresPlus..

Read full review

National Tire And Battery and Tires Plus Pros and Cons

Pros
  • No comment
  • Local
  • Leaving
  • Close by
  • Were able to fit me in
  • Multiple tire brands offered
Cons
  • Customer service
  • Poor service
  • No honesty or integrity to do the right thing
  • Poor service
  • Lied about the work my car needed
  • Dishonest practice

National Tire And Battery and Tires Plus Most Positive Reviews

Top rated reviews
5

I came to NTB 3860 Oxford Station way on Hanes mall Blvd. the lady I spoke to names Lindsay Roberts, a customer...

Read full review
5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

Read full review
4.9

Called for four tires with installation wigh riad hazard, due to construction. Im always getting something in one of my...

Read full review
5

Amber at the Plant City location has awesome cusotmer service skills. Even as busy as they were when I arrived she...

Read full review

National Tire And Battery and Tires Plus Most Critical Reviews

Lowest rated reviews
1

STAY AWAY!! 2 year old tires with warranty through NTB. 2/4 tires are showing the metal. Claim it's an alignment issue...

Read full review
1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

Read full review
1

I took my car in for an oil change and tire rotation at the Conyers location. One month later the OIL FILTER (can) FELL...

Read full review
1

I scheduled an oil change online. Upon filling out the information required online it has an area for additional...

Read full review

National Tire And Battery and Tires Plus Latest Reviews

Recent published reviews
2.5

I dropped my truck 3 times to get aligned at the Alton IL. store and they still couldnt get it done. They actually that...

Read full review
2.6

I'm responding to your email if Tires Plus is trying to resolve the issue and know they have it

Read full review
No votes

04/11/2020
Good evening dear,
I made a trip from Miami to Charleston and 3 of my tires went damaged. I spoke to HANKOOK by...

Read full review
1

I took y pickup to TiresPlus at 2103 Beoadway, Council Bluffs, IA they let me know that the bearing on the right front...

Read full review

National Tire And Battery and Tires Plus Products and Services

Most reviewed product and services
  • National Tire And Battery Oil Change (34 reviews)
  • National Tire And Battery Car Repair (13 reviews)
  • National Tire And Battery Repair (13 reviews)
  • Tires Plus Oil Change (89 reviews)
  • Tires Plus Repair (58 reviews)
  • Tires Plus Car Repair (39 reviews)