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National Magazine Exchange

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $619 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
  • Great customer service 1

Customers don't like

  • Refused the no word3
  • Refused to listen to the word no2
  • Customer service1
  • Would not accept the no word1
  • Never received mags or watch1
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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint5
  • Very poor hard to contact5
  • Website is difficult to use4
  • Process time and late shipping2
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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