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National Magazine Exchange

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $604 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
  • Great customer service 1

Customers don't like

  • Refused the no word3
  • Customer service3
  • Refused to listen to the word no2
  • Would not accept the no word1
  • Response to my request for a full refund1
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Shutterfly

E-commerce
  • 2 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $36.1K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service28
  • Unresponsive customer service3
  • Shipping policy3
  • Customer service is the worst3
  • Blaming others3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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