PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Healthcare and National Health Enrollment Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Healthcare
National Health Enrollment Center

United Healthcare and National Health Enrollment Center Overview

Total reviews
730
1589
Company responses
0
0
Issues resolved
4
1

United Healthcare and National Health Enrollment Center Consumer Ratings

Rank
195 out of 1053 in Insurance category
329 out of 1053 in Insurance category
Customer service
170 in category
221 in category
Website
186 in category
260 in category
Product or Service Quality
138 in category
213 in category
Diversity of Products or Services
202 in category
236 in category

United Healthcare and National Health Enrollment Center Rating Details

Customer service
1.2 (299 reviews)
1.1 (461 reviews)
Reviewer's quote

Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice told the payment had been mailed. Still waiting......... At the end of last year I dumped United Healthcare, for obvious reasons. Their employees in "customer service" are more...

Read full review

If this were an actual company they wouldn’t curse at you like they did to me or they would loose their job for being unprofessional and for very poor customer service. Finally a “manager” got on the phone and explained that I am on a national “registry” which I don’t believe and that he will...

Read full review
Website
1.5 (254 reviews)
1.1 (347 reviews)
Reviewer's quote

...Got access to website. But iphone apps wont let me log in..

Read full review

...DO NOT SIGN UP ON ANY OTHER WEBSITE FOR MEDICARE EXCEPT THROUGH NATIONAL MEDICARE WEBSITE..

Read full review
Product or Service Quality
1.3 (253 reviews)
1.1 (357 reviews)
Reviewer's quote

... you are going to do busy with people I was a customer up until the end of last month I moved they canceled me but assured me that they could provide the same service in the new area and they would be re-enrolling me the day which I spoke to them which like the 28th or 29th of last month 2/28/2020 before old plan ran out which was a lie I didn't find out they couldn't u...

Read full review

...side note, this is not related to the bosch product or spa treatment. Was not able to delete that item..

Read full review
Diversity of Products or Services
1.3 (239 reviews)
1.1 (332 reviews)
Reviewer's quote

Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

Read full review

...Colon, Manager Business Category Accident Insurance Alternate Business Names Access Insurance USA LLC They run lots of scams Credit card and loan and health and medic alert scams and even the Rachel Card services scam!..

Read full review

United Healthcare and National Health Enrollment Center Pros and Cons

Pros
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
  • Annoying
  • Ticking them off
  • Stop calling people
Cons
  • Customer service
  • That they lied
  • Runaround they have given me
  • Repeated phone calls
  • Harassing phone calls
  • Harassing phone calls all day

United Healthcare and National Health Enrollment Center Most Positive Reviews

Top rated reviews
5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

Read full review
5

I have told them numerous times I'm not interested, I don't need insurance, loose my number, don't call me again, don't...

Read full review
5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

Read full review
5

They Are Not Scame.
Its nice company.
National Enrollment Center

Read full review

United Healthcare and National Health Enrollment Center Most Critical Reviews

Lowest rated reviews
1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

Read full review
1

I went online to determine the different costs/options for healthcare and marked it was okay to call since I figured...

Read full review
1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

Read full review
1

This company called 37 times today.They will not tell you the name of the company, only Insurance Enrollment. I called...

Read full review

United Healthcare and National Health Enrollment Center Latest Reviews

Recent published reviews
1

UHC is now the worst healthcare insurance company in the U.S. and one of the largest in the world...sad statement. I am...

Read full review
1

This company is for losers! Don't give them any information as they will Market your particulars and make money. Unfortu...

Read full review
No votes

Login in just takes me to a page where it says WE ARE HAVING INTERNAL PROBLEMS TRY AGAIN LATER.
now the error I get is: E...

Read full review
1

Got a robo call and connected to agent who said I could get coverage for all health, eye, dental, hearing, etc....

Read full review

United Healthcare and National Health Enrollment Center Products and Services

Most reviewed product and services
  • United Healthcare Health Insurance (253 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)
  • National Health Enrollment Center Customer Care (632 reviews)
  • National Health Enrollment Center Sales Representative (62 reviews)