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Delete
  • 1 ISSUES RESOLVED
  • 748 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.2K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Website
Staff
Billing Practices
  • Annoying 15
  • Amazing simplicity of there customer service 2
  • Brow beating them with my insurance know-how 2
  • Fair and easy going 2
  • Ticking them off 2

Customers don't like

  • Repeated phone calls19
  • Harassing phone calls15
  • Harassing phone calls all day15
  • False self-representation12
  • Constant phone calls10
Delete
  • 3 ISSUES RESOLVED
  • 506 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Staff
Billing Practices
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Customer service9
  • Runaround they have given me4
  • That they lied4
  • Uncaring4
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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