PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National Health Enrollment Center and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National Health Enrollment Center
United Healthcare

National Health Enrollment Center and United Healthcare Overview

Total reviews 1601 790
Company responses 0 0
Issues resolved 1 4

National Health Enrollment Center and United Healthcare Consumer Ratings

Rank
358 out of 1106 in Insurance category
211 out of 1106 in Insurance category
Customer service
241 in category
182 in category
Product or Service Quality
229 in category
146 in category
Website
280 in category
193 in category
Diversity of Products or Services
261 in category
202 in category

National Health Enrollment Center and United Healthcare Rating Details

Customer service
1.1 (469 reviews)
1.2 (332 reviews)
Reviewer's quote

...PS I have worked in the Geriatric Medicine and Pharmaceutical Field, have loads of experience in customer service and call centers as well. Any clients I have will be strongly advised to NOT use your service. This is NOT how you treat people..

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...When I phoned ( one dropped call and 4 transfers later) the customer service representative, Tanesha, was very kind and really tried to be helpful. My Mom passed on February 1. The insurance company took the February premium on February 2...

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Product or Service Quality
1.1 (363 reviews)
1.4 (280 reviews)
Reviewer's quote

...side note, this is not related to the bosch product or spa treatment. Was not able to delete that item..

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All their customer service reps are in Phillipines. I could not understand any of them. Have been paying one month's premium multiple times and yet their website says I have not paid anything...

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Website
1.1 (350 reviews)
1.5 (278 reviews)
Reviewer's quote

...DO NOT SIGN UP ON ANY OTHER WEBSITE FOR MEDICARE EXCEPT THROUGH NATIONAL MEDICARE WEBSITE..

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...After enrolling, I checked their website. There were no listed in network dentists. There was not a list of in network dentists...

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Diversity of Products or Services
1.1 (335 reviews)
1.4 (262 reviews)
Reviewer's quote

...Colon, Manager Business Category Accident Insurance Alternate Business Names Access Insurance USA LLC They run lots of scams Credit card and loan and health and medic alert scams and even the Rachel Card services scam!..

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Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

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National Health Enrollment Center and United Healthcare Pros and Cons

Pros
  • Annoying
  • Ticking them off
  • Stop calling people
  • One rep did try to help me
  • Extremely unhappy
  • Premiums ok
Cons
  • Repeated phone calls
  • Harassing phone calls
  • Harassing phone calls all day
  • Customer service
  • Runaround they have given me
  • That they lied

National Health Enrollment Center and United Healthcare Most Positive Reviews

Top rated reviews
5

I have told them numerous times I'm not interested, I don't need insurance, loose my number, don't call me again, don't...

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5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

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5

They Are Not Scame.
Its nice company.
National Enrollment Center

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5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

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National Health Enrollment Center and United Healthcare Most Critical Reviews

Lowest rated reviews
1

I went online to determine the different costs/options for healthcare and marked it was okay to call since I figured...

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1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

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1

This company called 37 times today.They will not tell you the name of the company, only Insurance Enrollment. I called...

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1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

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National Health Enrollment Center and United Healthcare Latest Reviews

Recent published reviews
1

I continue to get calls from the National Health and Enrollment Center even after being asked to take my name off of...

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1

After 6 month changing my medicaid because I moved from the city they not capable to change my new medicaid number....

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1

How they make money is unclear, but profit is their motive.
I suggest taking their call, answer questions with fake info...

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No votes

I have been trying to contact someone in customer service at the corporate office for 4 days. I have tried 10 different...

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