PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National Health Enrollment Center and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National Health Enrollment Center
United Healthcare

National Health Enrollment Center and United Healthcare Overview

Total reviews
1591
735
Company responses
0
0
Issues resolved
1
4

National Health Enrollment Center and United Healthcare Consumer Ratings

Rank
333 out of 1067 in Insurance category
198 out of 1067 in Insurance category
Customer service
225 in category
170 in category
Product or Service Quality
214 in category
139 in category
Website
264 in category
188 in category
Diversity of Products or Services
241 in category
203 in category

National Health Enrollment Center and United Healthcare Rating Details

Customer service
1.1 (463 reviews)
1.2 (301 reviews)
Reviewer's quote

If this were an actual company they wouldn’t curse at you like they did to me or they would loose their job for being unprofessional and for very poor customer service. Finally a “manager” got on the phone and explained that I am on a national “registry” which I don’t believe and that he will...

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Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice told the payment had been mailed. Still waiting......... At the end of last year I dumped United Healthcare, for obvious reasons. Their employees in "customer service" are more...

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Product or Service Quality
1.1 (358 reviews)
1.4 (257 reviews)
Reviewer's quote

...side note, this is not related to the bosch product or spa treatment. Was not able to delete that item..

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... you are going to do busy with people I was a customer up until the end of last month I moved they canceled me but assured me that they could provide the same service in the new area and they would be re-enrolling me the day which I spoke to them which like the 28th or 29th of last month 2/28/2020 before old plan ran out which was a lie I didn't find out they couldn't u...

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Website
1.1 (347 reviews)
1.5 (257 reviews)
Reviewer's quote

...DO NOT SIGN UP ON ANY OTHER WEBSITE FOR MEDICARE EXCEPT THROUGH NATIONAL MEDICARE WEBSITE..

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Can't login to website to check benefits. It keeps asking me for my healthsafe id. Used it earlier today...

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Diversity of Products or Services
1.1 (332 reviews)
1.3 (243 reviews)
Reviewer's quote

...Colon, Manager Business Category Accident Insurance Alternate Business Names Access Insurance USA LLC They run lots of scams Credit card and loan and health and medic alert scams and even the Rachel Card services scam!..

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Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

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National Health Enrollment Center and United Healthcare Pros and Cons

Pros
  • Annoying
  • Ticking them off
  • Stop calling people
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • Repeated phone calls
  • Harassing phone calls
  • Harassing phone calls all day
  • Customer service
  • That they lied
  • Runaround they have given me

National Health Enrollment Center and United Healthcare Most Positive Reviews

Top rated reviews
5

I have told them numerous times I'm not interested, I don't need insurance, loose my number, don't call me again, don't...

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5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

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5

They Are Not Scame.
Its nice company.
National Enrollment Center

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5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

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National Health Enrollment Center and United Healthcare Most Critical Reviews

Lowest rated reviews
1

I went online to determine the different costs/options for healthcare and marked it was okay to call since I figured...

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1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

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1

This company called 37 times today.They will not tell you the name of the company, only Insurance Enrollment. I called...

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1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

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National Health Enrollment Center and United Healthcare Latest Reviews

Recent published reviews
1

Starting four days ago, I began receiving phone calls and texts from this company that implied I was a person who asked...

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1

It is ridiculous when a doctor orders a MRI for my spouse and the insurance company refuses to cover the procedure. The...

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1

I requested information in healthcare over 12 months ago. Never heard from them. Today, 7/22/2020 I received 10 calls...

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3.8

Sleep study was not approved but after they checked they found that it has been approved

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National Health Enrollment Center and United Healthcare Products and Services

Most reviewed product and services
  • National Health Enrollment Center Customer Care (632 reviews)
  • National Health Enrollment Center Sales Representative (62 reviews)
  • United Healthcare Health Insurance (253 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)