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Delete
  • 1 ISSUES RESOLVED
  • 961 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $59.8K AVERAGE LOSS
1.1
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Annoying 17
  • Stop calling people 4
  • Ticking them off 3
  • Wasting their time 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls20
  • Harassing phone calls all day16
  • Harassing phone calls15
  • False self-representation12
  • Constant phone calls12
Delete
  • 1 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $24.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Overall claim agent alex was very nice 1
  • Initial customer service 1
  • In words 1
  • Had set up online rental auto 1
  • Friendliness of my agent 1

Customers don't like

  • Customer service6
  • Travelers ability to comply with agreements law or decency2
  • Retaliated2
  • Not good communication2
  • Claims department2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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