PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National General Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National General Insurance
State Farm Insurance

National General Insurance and State Farm Insurance Overview

Total reviews 70 1158
Company responses 0 0
Issues resolved 0 8

National General Insurance and State Farm Insurance Consumer Ratings

Rank
272 out of 1079 in Insurance category
155 out of 1079 in Insurance category
Customer service
216 in category
166 in category
Product or Service Quality
162 in category
120 in category
Reliability
144 in category
128 in category
Value for money
186 in category
152 in category

National General Insurance and State Farm Insurance Rating Details

Customer service
1.1 (41 reviews)
1.3 (371 reviews)
Reviewer's quote

an overall customer service is very lacking...

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Great customer service and got me a great Rate!!..

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Product or Service Quality
1.3 (38 reviews)
1.4 (337 reviews)
Reviewer's quote

...Their customer service imposes additional, undue stress on people who are already stressed out because of an accident. They want to record your responses to questions about the accident (don't let them because they are completely untrustworthy)..

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Local agent's office and every person working there was great and their service was was terrific. When it came time to pay me for the installation portion they refused even though I submitted a written estimate (just like I was asked to do). First agent (not local people) said to submit the...

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Reliability
1.2 (37 reviews)
1.2 (272 reviews)
Reviewer's quote

THIEVES OVER CHARGED ON PREIMUMS FOR YEARS. HAD PROPERTY INFO INCORRECT THAT COST ME MORE

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Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even repeated back to me the city of my disablement. So got my husband to pick me up and left key for tow truck. Got a text message with the towing information, first red flag was the area...

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Value for money
1.3 (36 reviews)
1.4 (229 reviews)
Reviewer's quote

...Take your money but won’t fix your *** . kreamer is the agent and she a *** ..

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State Farm Agent and Insured's daughter assured me the damage and trade-in value of my car would be taken care of. State Farm's unethical agent advised me twice there was no need to file a police report. They then became a nightmare to deal with and often took one, two or three calls to their claim...

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National General Insurance and State Farm Insurance Pros and Cons

Pros
  • There are no pros
  • If you want to be lied to
  • Great at convincing the customer to buy insurance
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Bad customer service claims department
  • Bad track record of helping their clients with claims
  • Bad customer relations
  • Customer service
  • Inability to resolve claim
  • Really bad service

National General Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
5

I’ve worked in the insurance business for 5 years now and I worked for big companies yet none of them compare to the...

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5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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3.4

Rude claims adjusters at this Insurance company

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5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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National General Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

The insurance was about to expire. They never sent me a renewal letter. I called them to say I went with another...

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1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

I added a vehicle to my policy and asked my agent to let me know before putting on full coverage how much it would be a...

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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National General Insurance and State Farm Insurance Latest Reviews

Recent published reviews
1

We called and filed a claim the day after our RV had some water damage due to a faulty water heater. It took several...

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3.2

Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even...

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1

THIEVES OVER CHARGED ON PREIMUMS FOR YEARS. HAD PROPERTY INFO INCORRECT THAT COST ME MORE

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1

A State Farm insured back into me in a parking lot. The lot was very narrow and she was backing out of a handicapped...

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National General Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • National General Insurance Auto Claim (16 reviews)
  • National General Insurance Auto Insurance (9 reviews)
  • National General Insurance Claim (8 reviews)
  • State Farm Insurance Auto Insurance (233 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (102 reviews)