PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National General Insurance and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National General Insurance
Progressive Insurance

National General Insurance and Progressive Insurance Overview

Total reviews
68
997
Company responses
0
1
Issues resolved
0
3

National General Insurance and Progressive Insurance Consumer Ratings

Rank
268 out of 1067 in Insurance category
154 out of 1067 in Insurance category
Customer service
206 in category
120 in category
Reliability
136 in category
88 in category
Product or Service Quality
152 in category
118 in category
Price Affordability
191 in category
177 in category

National General Insurance and Progressive Insurance Rating Details

Customer service
1.1 (38 reviews)
1.4 (408 reviews)
Reviewer's quote

...Their customer service imposes additional, undue stress on people who are already stressed out because of an accident. They want to record your responses to questions about the accident (don't let them because they are completely untrustworthy)..

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In addition to the atrocious level of customer service from Progressive and their team, I got hit with a huge insurance increase that forced me to purchase a new policy and lose al my benefits of being a long term customer, and I am stuck with a bill for over $2k to cover all new tires since my car...

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Reliability
1.2 (34 reviews)
1.4 (352 reviews)
Reviewer's quote

Started an rv policy in July 2019. In April 2020 had a small claim. Our renewal showed that our rate more than doubled. We did not get a renewal notice, I found out by logging in about raise. I obtained new insurance and called to cancel. First, because it was less than 30 days until the renewal...

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My wife and I experienced engine failure locking the back wheel on my old 1982 Yamaha Motorcycle, dumping us on the ground instantly in 2015. Progressive would only cover my wife's injuries because they wanted to blame me for the accident. They said a single vehicle accident is always the drivers...

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Product or Service Quality
1.3 (34 reviews)
1.4 (373 reviews)
Reviewer's quote

Its the Worst company Ive ever dealt with! They will low ball the customers and the service department of any repair facility. Do your homework, call any RV repair facility and ask ( who are the worst insurance companies they deal with? ) This company will be in the top five. Dont make the same...

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...Check product reviews to see if anyone who left a bad review experienced the same problem. (3) Figure out what type of law applies to your claim There are many different areas of law. Employment law governs class actions by employees or independent contractors against the company they work for...

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Price Affordability
1.6 (32 reviews)
1.7 (312 reviews)
Reviewer's quote

I was extremely upset and advise him of KBB price for similar car was higher then what he is offering. I faxed him Carfax report, Kelly blue book report on similar cars but he still said that is his final settlement amount. Basically giving me NO choice but to take what he is going and I have NO...

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price keeps going up , they are over charging and they are not for helping people only interested in more money,, never seen policy change in price as much as they do at progressive..

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National General Insurance and Progressive Insurance Pros and Cons

Pros
  • There are no pros
  • If you want to be lied to
  • Great at convincing the customer to buy insurance
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
Cons
  • Bad customer service claims department
  • Bad track record of helping their clients with claims
  • Bad customer relations
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

National General Insurance and Progressive Insurance Most Positive Reviews

Top rated reviews
5

I’ve worked in the insurance business for 5 years now and I worked for big companies yet none of them compare to the...

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5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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3.4

Rude claims adjusters at this Insurance company

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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National General Insurance and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

The insurance was about to expire. They never sent me a renewal letter. I called them to say I went with another...

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1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

I added a vehicle to my policy and asked my agent to let me know before putting on full coverage how much it would be a...

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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National General Insurance and Progressive Insurance Latest Reviews

Recent published reviews
1

They have you use an app called "MyClaims" to submit your claim, so you are doing their job for them. When they call to...

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No votes

I need to know if I can make my payment two weeks from today

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1

Started an rv policy in July 2019. In April 2020 had a small claim. Our renewal showed that our rate more than doubled....

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1

My wife and I experienced engine failure locking the back wheel on my old 1982 Yamaha Motorcycle, dumping us on the...

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National General Insurance and Progressive Insurance Products and Services

Most reviewed product and services
  • National General Insurance Auto Claim (16 reviews)
  • National General Insurance Auto Insurance (9 reviews)
  • National General Insurance Claim (8 reviews)
  • Progressive Insurance Auto Insurance (224 reviews)
  • Progressive Insurance Commercial (159 reviews)
  • Progressive Insurance Auto Claim (141 reviews)