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National Floors Direct

Building Products
  • 1 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $20.9K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • 3rd party installers are nice 1

Customers don't like

  • Customer service4
  • Will not allow my new floors issues to be fixed2
  • People answering the phone calls2
  • High pressure sales tactics2
  • Cancellation policy2
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Sears Home Services

Household Services
  • 4 ISSUES RESOLVED
  • 1414 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Sales people were nice 6
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • How sear was 10 yrs ago 4

Customers don't like

  • Poor customer service39
  • Inability to repair10
  • Lack of customer service7
  • No one with athority6
  • Repair program5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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