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National Floors Direct

Household Services
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • 3rd party installers are nice 1

Customers don't like

  • Customer service2
  • Will not allow my new floors issues to be fixed1
  • People answering the phone calls1
  • High pressure sales tactics1
  • Cancellation policy1
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1250 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Sales people were nice 5
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • Repairmen informed and friendly 3

Customers don't like

  • Poor customer service11
  • Inability to repair10
  • No one with athority6
  • Lack of customer service6
  • Stock answers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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