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NastyGal

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $188 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Way the clothes looked on the website 1
  • That young girls like my daughters do like some of your fashion 1
  • Quality of dress 1
  • Items matched those advertised 1
  • Delivery 1

Customers don't like

  • Bad customer service3
  • Overpriced2
  • Items defective2
  • You cant call the company they only accept emails1
  • Trying to avoid paying refunds1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 824 TOTAL REVIEWS
  • $44.4K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 14
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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