PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urban Outfitters and Nastygal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urban Outfitters
Nastygal

Urban Outfitters and Nastygal Overview

Total reviews
4
171
Company responses
0
0
Issues resolved
0
3

Urban Outfitters and Nastygal Consumer Ratings

Rank
922 out of 2057 in Footwear and Clothing category
477 out of 2057 in Footwear and Clothing category
Product or Service Quality
583 in category
352 in category
Discounts and Special Offers
590 in category
295 in category
Exchange, Refund and Cancellation Policy
513 in category
367 in category
Price Affordability
745 in category
406 in category

Urban Outfitters and Nastygal Rating Details

Product or Service Quality
1 (1 review)
1.8 (51 reviews)
Reviewer's quote

...-100 stars for the worst, least responsive, most fraudulent and evasuve customer service team of all time. And -100 stars for pedalling cheap, poorly made furniture for thousands of dollars. At their prices, these piuces should be built to last...

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...Customer service and this company really sucks! It is horrible. Before you purchase anything, read all the complaints about this company! Don't do it. It's not worth it...

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Discounts and Special Offers
1 (1 review)
2.3 (43 reviews)
Reviewer's quote

No items

I sent back an item that was been broken when sent to me,a bag to be precise,I have not received my refund.item has been sent back.

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.3 (48 reviews)
Reviewer's quote

No items

...We relayed the information to " Nasty Gal" who refused to acknowledge the proven status and refused an immediate refund. The company has attempted to delay investigating, resolving, refunding. they delayed correspondence to next month..

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Price Affordability
1 (1 review)
2.4 (43 reviews)
Reviewer's quote

No items

System error is preventing me from processing and receiving return label.

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Urban Outfitters and Nastygal Pros and Cons

Pros
No votes
  • Would like to speak to head office
  • Way the clothes looked on the website
  • Quality of dress
Cons
No votes
  • Customer service
  • No telephone number to call
  • Make it hard to contact them

Urban Outfitters and Nastygal Most Positive Reviews

Top rated reviews
No votes
4.8

psh, I don't know why everyone is hating on NastyGal. I love them. Everything comes in great and they ship pretty well....

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No votes
4.8

I accidentally ordered the same pair of shoes twice my order number is GUS103183246 i used Afterpay to purchase them...

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Urban Outfitters and Nastygal Most Critical Reviews

Lowest rated reviews
1

If I could give negative stars I would. -100 stars for the worst, least responsive, most fraudulent and evasuve customer...

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1

Pretty much to keep it short and sweet, they have a habit of taking items out of your order and dispatching it anyways w...

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No votes
1

Nsty gal website is the worse, no wonder there clothes are so cheap.......i wish i had read these reviews before...

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Urban Outfitters and Nastygal Latest Reviews

Recent published reviews
No votes

below is a chat I had with urban outfitters after trying to make an online purchase:


Nicky D.:
Hello Steve!


Steve:
h...

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2

I sent back an item that was been broken when sent to me,a bag to be precise,I have not received my refund.item has...

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No votes

Ordered 9 items online. Received 1 package delivered by a white van with no markings. According to packing slip there wa...

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No votes

I cannot place my order because its not letting me pay

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Urban Outfitters and Nastygal Products and Services

Most reviewed product and services
No votes
  • Nastygal Customer Care (22 reviews)
  • Nastygal Shipping Service (20 reviews)