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Napa Auto Parts

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Customer service6
  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
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  • 1 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $22.4K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Free shipping 9
  • Built-in straps for towing 6
  • 10 year warranty 6
  • Delivery on time 3
  • Cover looks very good 3

Customers don't like

  • Customer service12
  • Customer service seems incompetent7
  • Customer service and lack of response7
  • Whole experience4
  • Poor all around4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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