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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $97.6K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Not impressed 1
  • That napa finally came through 1
  • Salesman 1

Customers don't like

  • Customer service5
  • Product quality3
  • Quality of parts3
  • Quality2
  • Salesman2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $24.2K CLAIMED LOSSES
  • $229 AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 10
  • Will never buy from them again 9
  • Prices 4
  • Qaulity 2
  • Website 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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