Napa Auto Parts vs Rockauto
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Napa Auto Parts and Rockauto as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Napa Auto Parts and Rockauto Overview
Rockauto was first mentioned on PissedConsumer on Sep 10, 2011 and since then this brand received 4036 reviews. It is 3689 reviews more than Napa Auto Parts received since May 6, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Napa Auto Parts customer support team and Rockauto customer service.
Napa Auto Parts and Rockauto Consumer Ratings
According to consumer ratings and reviews, Rockauto ranks 36 points higher in the Auto Parts and Accessories category than Napa Auto Parts. People gave Napa Auto Parts 1.6 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 78 points higher than the worst rated brand in this category. At the same time, Rockauto was rated 2.4 stars for Product or Service Quality criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Rockauto has a higher rating than Napa Auto Parts. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Napa Auto Parts 1.7 stars and it is 77% greater than other in category. Rockauto however was rated 1.8 stars and it is 80% greater than other in category.
Napa Auto Parts and Rockauto Rating Details
Napa Auto Parts and Rockauto Pros and Cons
- Will never buy from them again
- Customer service
- Product quality
- Customer service
- No customer service
- Return policy
Napa Auto Parts and Rockauto Most Positive Reviews
Napa Auto Parts and Rockauto Most Critical Reviews
Napa Auto Parts and Rockauto Latest Reviews
Napa Auto Parts and Rockauto Products and Services
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