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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $94.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • People 3
  • Friendly 3
  • Not impressed 1
  • That napa finally came through 1
  • Salesman 1

Customers don't like

  • Customer service4
  • Product quality3
  • Quality2
  • Salesman2
  • Quality of parts2
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Partsgeek

Equipment
  • 5 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $84.7K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Found part 24
  • Good prices 16
  • Nice site 15
  • Part 12
  • Good parts selection 11

Customers don't like

  • Horrible customer service58
  • Lack of attention to detail15
  • Inconsistent delivery14
  • Paying return shipping10
  • Product information10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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