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Oreilly Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 518 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Variety of mfr offered 1
  • Lost my 2003 ford excursion 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Staff2
  • Products2
  • Nobody takes responsibility2
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Napa Auto Parts

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 275 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Customer service6
  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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