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  • 2 ISSUES RESOLVED
  • 485 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • There is nothin to like about it 5
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Female employee talks up products with rebates 1

Customers don't like

  • Poor service3
  • Nobody takes responsibility2
  • Incorrect parts2
  • Wasted time1
  • Quality1
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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
  • Stupidity of staff1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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