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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
  • Stupidity of staff1
Delete
  • 3 ISSUES RESOLVED
  • 232 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $769 AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Customer service3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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