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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Clean facility 2
  • Salesman 1
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Employees2
  • Ignorance2
  • Parts quality2
  • Restocking fee1
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  • 3 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $64.9K CLAIMED LOSSES
  • $791 AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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