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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $94.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • People 3
  • Friendly 3
  • Not impressed 1
  • That napa finally came through 1
  • Salesman 1

Customers don't like

  • Customer service4
  • Product quality3
  • Quality2
  • Salesman2
  • Quality of parts2
Delete
  • 3 ISSUES RESOLVED
  • 206 TOTAL REVIEWS
  • $64.8K CLAIMED LOSSES
  • $800 AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service11
  • Employee lack of concern8
  • Manager or quality5
  • Shipping process4
  • Unwillingness to seek solutions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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