Start a new comparison
Delete

Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 304 COMPANY RESPONSES
  • 509 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $47.8K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
Delete

Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 972 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3
  • Easy to access by phone 3

Customers don't like

  • Being treated like a criminal7
  • Customer service5
  • Did not resove issue5
  • Employees unwillingness to help4
  • Unwillingness to fix problem usaa created3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion