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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 272 COMPANY RESPONSES
  • 457 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $48.7K AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 9
  • No money down 7
  • Program description 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication14
  • Counselor14
  • Empty promises11
  • Time consuming10
  • Waste of time10
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Past experiences 3
  • Agents were very nice 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue7
  • Being lied to5
  • Springleaf not upfront5
  • Unhelpful staff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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