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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 294 COMPANY RESPONSES
  • 498 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $46.7K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Friendly service 2
  • Online ability 2
  • Staff 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Lack of issue resolution3
  • Springleaf not upfront3
  • Unprofessional3
  • Unprofesstional2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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