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Naca

Loans and Mortgages
Has verified representatives
  • 3 ISSUES RESOLVED
  • 398 COMPANY RESPONSES
  • 641 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $43.3K AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 8
  • Interest buy-down program 7
  • Loan product 6

Customers don't like

  • Customer service12
  • Communication8
  • Counselor7
  • Unprepared associates6
  • Incompetant5
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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 233 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $60.7K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 6
  • Friendly but dim customer servie 3
  • Friendly staff 2
  • Worse 1
  • Staff were friendly 1

Customers don't like

  • Customer service4
  • Its incompetence3
  • Extortionists3
  • Very poor so far2
  • Unnecessary collection calls2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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