Start a new comparison
Delete

Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 272 COMPANY RESPONSES
  • 457 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $48.7K AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 9
  • No money down 7
  • Program description 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication14
  • Counselor14
  • Empty promises11
  • Time consuming10
  • Waste of time10
Delete

Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $54.4K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Incompetent processing7
  • Dishonest6
  • Its incompetence5
  • Rude5
  • Lack of customer service5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.