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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 283 COMPANY RESPONSES
  • 472 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $47.5K AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 9
  • Program description 8
  • No money down 6
  • Loan product 5
  • Mortgage rate 5

Customers don't like

  • Communication13
  • Counselor13
  • Empty promises12
  • Time consuming10
  • Waste of time10
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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $50K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Incompetent processing8
  • Dishonest6
  • Lack of customer service6
  • Rude6
  • Its incompetence5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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