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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 741 TOTAL REVIEWS
  • $5.9M CLAIMED LOSSES
  • $41.6K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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Naca

Loans and Mortgages
Has verified representatives
  • 3 ISSUES RESOLVED
  • 398 COMPANY RESPONSES
  • 658 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $42.8K AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • No closing costs 11
  • Program description 9
  • No money down 8
  • Interest buy-down program 8
  • Mortgage rate 6

Customers don't like

  • Customer service14
  • Communication8
  • Counselor7
  • Unprepared associates6
  • Unprofessional5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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