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Quicken Loans

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 739 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Whole process6
  • Totally incompetent6
  • How they treat customers5
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Naca

Loans and Mortgages
Has verified representatives
  • 4 ISSUES RESOLVED
  • 398 COMPANY RESPONSES
  • 660 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $42.8K AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 11
  • Program description 9
  • No money down 8
  • Interest buy-down program 8
  • Mortgage rate 6

Customers don't like

  • Customer service14
  • Communication8
  • Counselor7
  • Unprepared associates6
  • Unprofessional5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1478087

Hello:I don't think Quicken Loans is similar to NACA because NACA is suppose to somehow help you obtain ownership of property without having to pay the high down payment and closing cost. At least that is what they advertise. But looks like a person can not find out because you can not get any service.