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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 338 COMPANY RESPONSES
  • 548 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $45.3K AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Loan product 6
  • Interest buy-down program 6

Customers don't like

  • Counselor7
  • Communication7
  • Empty promises5
  • Unprepared associates4
  • Time consuming4
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1310 TOTAL REVIEWS
  • $9M CLAIMED LOSSES
  • $28.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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