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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 272 COMPANY RESPONSES
  • 457 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $48.7K AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 9
  • No money down 7
  • Program description 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication14
  • Counselor14
  • Empty promises11
  • Time consuming10
  • Waste of time10
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1194 TOTAL REVIEWS
  • $9.5M CLAIMED LOSSES
  • $32.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 3
  • Customer care rep took care of problem on first call 1
  • Zero 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers17
  • Lost paperwork11
  • Lies6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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