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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 279 COMPANY RESPONSES
  • 466 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $48K AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication14
  • Counselor14
  • Empty promises12
  • Time consuming10
  • Waste of time10
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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service7
  • Lies4
  • Unable to speak to anyone4
  • Ability to resolve issues3
  • Wasting my time2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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