PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyUS and Shipito as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyUS

MyUS

Has verified representatives
2.3
Shipito

Shipito

Has verified representatives
1.7
MyUS
Shipito

MyUS and Shipito Overview

Total reviews
69
74
Company responses
35
7
Issues resolved
2
2

Shipito was first mentioned on PissedConsumer on Jan 13, 2011 and since then this brand received 74 reviews. It is 5 reviews more than MyUS received since Dec 9, 2012. MyUS responds to reviews and communicates with its consumers more often than Shipito. MyUS customer service team contacts its customers via PissedConsumer.com in 51 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with MyUS customer support team and Shipito customer service.

MyUS and Shipito Consumer Ratings

Rank
68 out of 1689 in Transportation and Logistics category
112 out of 1689 in Transportation and Logistics category
Customer service
140 in category
98 in category
Website
81 in category
89 in category
Price Affordability
127 in category
119 in category

According to consumer ratings and reviews, MyUS ranks 44 points higher in the Transportation and Logistics category than Shipito. People gave MyUS 1.2 stars for Customer service criterion in Transportation and Logistics category and it is 242 points higher than the worst rated brand in this category. At the same time, Shipito was rated 1.4 stars for Customer service criterion in this category and it is 284 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that MyUS has a higher rating than Shipito. Regarding Price Affordability criterion, consumers gave MyUS 1.6 stars and it is 67% greater than other in category. Shipito however was rated 1.7 stars and it is 69% greater than other in category.

MyUS and Shipito Rating Details

Customer service
1.2 (44 reviews)
1.4 (38 reviews)
Reviewer's quote

...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

Peter T

...I know the customer service is not at fault and I figure they are permitted to share certain information but this practice is unacceptable. It is theft. For more insight, look at the critique on the indeed page of Shipito-LLC...

KiKra
Website
2.3 (39 reviews)
2.1 (35 reviews)
Reviewer's quote

to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...

Hazem

...They could have said hey we opened your package and we classify it as perfume(even though the website description says differently) and as result can't ship, sorry for the inconvenience but no. They were sneaky. On the package at pickup was also a huge "COLOGNE, liquid" and an inspection sticker...

Oniel
Price Affordability
1.6 (38 reviews)
1.7 (29 reviews)
Reviewer's quote

Unlike some other companies they declare the price of the presents and we had to pay customs for our newborn baby gifts when they finally arrived after a long wait. It has been the most frustrating experience dealing with unpractical people such as everybody working in My US. The clothes didn’t...

Yasemin A

It was not an expensive item, but the delivery charge was more than half the price of the product AND just to find out latter that there is no tracking, no insurance, no guarantees at all that my product will be delivered? What the *** is US government doing, allowing loosers companies like this to...

Rafael M

MyUS and Shipito Pros and Cons

Pros
  • Disgraceful
  • That they offered a service
  • What they promised
  • Good idea
  • First contact was good assurance was provided all would be fine
  • Customer service at least tries but cant tell the truth
Cons
  • Very bad experience
  • Worst service
  • Pathetic customer service
  • Uncooperative service
  • Unreasonable delays
  • Criminals

MyUS and Shipito Most Positive Reviews

Top rated reviews
5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

5

Shipito informed me that Fedex required an EIN. I submitted my EIN.
Fedex apparently rejected it and informed me too late...

MyUS and Shipito Most Critical Reviews

Lowest rated reviews
1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

1

Lost a little shipment 1 year ago, that costed me 180 dollars. I let that one slip thinking it would not happen again......

MyUS and Shipito Latest Reviews

Recent published reviews
1

International SHIPPING AGENCY
Two myUS.com phone numbers are either unavailable or disconnected,
Their email contact would...

Read all 69 reviews
1.3

They "disposed" (aka stole) my more than $500 parcel without my consent and then had the nerve to charge a disposal fee...

Read all 74 reviews

MyUS and Shipito Products and Services

Most reviewed product and services
  • Myus Shipping Service (32 reviews)
  • Myus Delivery Service (11 reviews)
  • Myus Packing Service (3 reviews)
  • Shipito Delivery Service (28 reviews)
  • Shipito Mail Forwarding Service (7 reviews)
  • Shipito Customer Care (2 reviews)