PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyUS and Shipito as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyUS

MyUS

Has Verified Representatives
2.3
Shipito

Shipito

Has Verified Representatives
1.7
MyUS
Shipito

MyUS and Shipito Overview

Total reviews
74
78
Company responses
39
11
Issues resolved
4
2

MyUS and Shipito Consumer Ratings

Rank
70 out of 1034 in Transportation and Logistics category
116 out of 1034 in Transportation and Logistics category
Customer service
133 in category
103 in category
Website
83 in category
90 in category
Price Affordability
133 in category
134 in category
Product or Service Quality
113 in category
122 in category

MyUS and Shipito Rating Details

Customer service
1.2 (46 reviews)
1.4 (40 reviews)
Reviewer's quote

...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

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...I provided the information requested and guess what? They still haven’t unlocked my account! Their customer service is inefficient and morose, almost like they are trying to steal the dozens of packages I have with them. Seriously, DO NOT use this service..

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Website
2.2 (42 reviews)
2 (37 reviews)
Reviewer's quote

to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...

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...They could have said hey we opened your package and we classify it as perfume(even though the website description says differently) and as result can't ship, sorry for the inconvenience but no. They were sneaky. On the package at pickup was also a huge "COLOGNE, liquid" and an inspection sticker...

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Price Affordability
1.7 (40 reviews)
1.6 (31 reviews)
Reviewer's quote

Unlike some other companies they declare the price of the presents and we had to pay customs for our newborn baby gifts when they finally arrived after a long wait. It has been the most frustrating experience dealing with unpractical people such as everybody working in My US. The clothes didn’t...

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It was not an expensive item, but the delivery charge was more than half the price of the product AND just to find out latter that there is no tracking, no insurance, no guarantees at all that my product will be delivered? What the *** is US government doing, allowing loosers companies like this to...

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Product or Service Quality
1.4 (39 reviews)
1.3 (42 reviews)
Reviewer's quote

At my first try using the service of myus I got a e-mail that they lost my package :shock: we do sometimes have an item go missing. Typically this can happen to a smaller, lighter item and may have been placed in the wrong area. ?! The worth of this package was 40,79...

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...Awful customer service (takes 20+ days for a reply), expensive hidden charges, will end up committing fraud with your ID's if they ask for you to give it..

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MyUS and Shipito Pros and Cons

Pros
  • Disgraceful
  • That they offered a service
  • What they promised
  • Good idea
  • First contact was good assurance was provided all would be fine
  • Customer service at least tries but cant tell the truth
Cons
  • Very bad experience
  • Worst service
  • Customer service
  • Uncooperative service
  • Unreasonable delays
  • Thieves

MyUS and Shipito Most Positive Reviews

Top rated reviews
5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

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5

Shipito informed me that Fedex required an EIN. I submitted my EIN.
Fedex apparently rejected it and informed me too late...

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4.8

If i knew it was so easy i wuld have dne this yrs ago..received my package 4 days before the delivery date..wonderful....

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4.3

When they receive a restricted item, they have the right to do not ship it
BUT, when you send them prepaid shipping label...

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MyUS and Shipito Most Critical Reviews

Lowest rated reviews
1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

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1

Lost a little shipment 1 year ago, that costed me 180 dollars. I let that one slip thinking it would not happen again......

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1

I have to share my terrible experience with a shipping company to the rest of the world, so here it is!
1.1. I thought...

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1

Stay away from this company, have put my account on verification after receival of my package from ralph lauren, as if...

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MyUS and Shipito Latest Reviews

Recent published reviews
1

I have tried to contact this company for the last month. No response to emails and the live chat window is not popping...

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No votes

Stole my identity and had their purchases sent to this address

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No votes

Cannot contact the company! Weve been charged per item and never received items! Very frustrating and there is no one...

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1.8

What a crooked company. They blocked my account and provided no reason whatsoever, then proceeded to ask for VERY...

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MyUS and Shipito Products and Services

Most reviewed product and services
  • Myus Shipping Service (35 reviews)
  • Myus Delivery Service (13 reviews)
  • Myus Packing Service (3 reviews)
  • Shipito Delivery Service (28 reviews)
  • Shipito Mail Forwarding Service (7 reviews)
  • Shipito Customer Care (3 reviews)