Mystery Guild vs Snapfish

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Mystery Guild

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $481 CLAIMED LOSSES
  • $80 AVERAGE LOSS
2.6
Diversity of Products or Services
Website
Customer service
  • New format of credits 2
  • Ease of having books delivered to my door 1
  • Range of authors 1

Customers don't like

  • Treatment of long time customer3
  • Unauthorized charges2
  • Are a rip-off1

Products by Mystery Guild

No items

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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint10
  • Hard to contact a live person8
  • Very poor hard to contact8
  • Customer service7
  • Website is difficult to use6

Products by Snapfish

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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