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Mystery Guild

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $481 CLAIMED LOSSES
  • $80 AVERAGE LOSS
2.5
Diversity of Products or Services
Customer service
Website
  • New format of credits 2
  • Range of authors 1
  • Ease of having books delivered to my door 1

Customers don't like

  • Treatment of long time customer1
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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
  • Old classic site your pictures were never lost on old site 8
  • Old site much better 5
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Customer service3
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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