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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 2027 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $556 AVERAGE LOSS
2.0
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 22
  • Great product 13
  • Awesome peaceful sleep 13
  • Excellent neck support 11
  • Pillow 10

Customers don't like

  • Pillow quality73
  • False advertising64
  • Customer service52
  • Overpriced14
  • Bad product9
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Steinhafels

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $56.7K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 3
  • Salesman 2
  • Pick up area staff 2
  • Mattress for the first 1-2 years 2
  • Spoken promises 1

Customers don't like

  • Poor customer service8
  • Poor customer service and communication2
  • Whole experience1
  • Time to repair defect when called1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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