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Mypillow

Bedding and Linens
  • 6 ISSUES RESOLVED
  • 2687 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $467 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Extreme comfort 22
  • Great product 13
  • Awesome peaceful sleep 13
  • Pillow 11
  • Slept well for the first time in a long time 10

Customers don't like

  • Pillow quality69
  • False advertising56
  • Customer service53
  • Overpriced15
  • Bad product10
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Sleep Train Mattress Centers

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Sales guy 4

Customers don't like

  • Customer service3
  • Salesperson lying to make a sale2
  • Return policy1
  • Mattress is not what they had described bad customer service1
  • Loss of trust1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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