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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1879 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $584 AVERAGE LOSS
2.1
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 12
  • Excellent neck support 10
  • Slept well for the first time in a long time 9

Customers don't like

  • Pillow quality66
  • False advertising52
  • Customer service46
  • Bad product26
  • Overpriced26
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Serta

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • How the bed felt original 1
  • How the bed felt originally 1
  • Speech of the salemand 1
  • What was described 1

Customers don't like

  • Sagging mattress5
  • Not happy at all with serta5
  • Awful customer service sagging mattress4
  • Poor customer service4
  • Very bad3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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