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Mypillow

Bedding and Linens
  • 6 ISSUES RESOLVED
  • 2648 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $471 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Extreme comfort 22
  • Great product 13
  • Awesome peaceful sleep 13
  • Pillow 11
  • Slept well for the first time in a long time 10

Customers don't like

  • Pillow quality69
  • False advertising56
  • Customer service53
  • Overpriced15
  • Bad product10
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Serta

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • How the bed felt originally 2
  • What was described 1
  • Speech of the salemand 1
  • Showed concern before they sent me elsewhere to get service 1
  • How the bed felt original 1

Customers don't like

  • Bad customer service6
  • Sagging mattress3
  • Awful customer service sagging mattress3
  • Very bad2
  • Quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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