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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1900 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $578 AVERAGE LOSS
2.1
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 12
  • Excellent neck support 10
  • Pillow 10

Customers don't like

  • Pillow quality72
  • False advertising63
  • Customer service51
  • Overpriced12
  • Bad product9
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 461 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service15
  • Bad quality6
  • Customer service5
  • Terrible customer service5
  • Incompetent people5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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