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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1820 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $602 AVERAGE LOSS
2.1
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 12
  • Excellent neck support 10
  • Slept well for the first time in a long time 9

Customers don't like

  • Pillow quality66
  • False advertising51
  • Customer service46
  • Bad product26
  • Overpriced26
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Pottery Barn

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service29
  • Bad quality12
  • Customer service12
  • Delivery7
  • Incompetent people7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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