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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 2253 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $531 AVERAGE LOSS
2.0
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 21
  • Great product 13
  • Awesome peaceful sleep 13
  • Slept well for the first time in a long time 10
  • Pillow 10

Customers don't like

  • Pillow quality68
  • False advertising57
  • Customer service50
  • Overpriced15
  • Bad product10
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 35 COMPANY RESPONSES
  • 498 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Incompetent people5
  • Delivery service4
  • Unresponsive customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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