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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 2069 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $556 AVERAGE LOSS
2.0
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 19
  • Great product 13
  • Awesome peaceful sleep 13
  • Pillow 10
  • Slept well for the first time in a long time 9

Customers don't like

  • Pillow quality68
  • False advertising60
  • Customer service46
  • Overpriced14
  • Bad product9
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $18.7K CLAIMED LOSSES
  • $602 AVERAGE LOSS
1.8
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Visual appeal 2
  • Sales 2
  • Not much 2
  • Email coupon offer 1
  • Color of product online 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • Are unethical2
  • No communication between customer service and delivery company1
  • Mislead by website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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