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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1777 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $613 AVERAGE LOSS
2.1
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Very much overpriced 11
  • Comfort 8
  • Product 8
  • Slept well for the first time in a long time 7
  • Sucks 5

Customers don't like

  • Customer service25
  • Pillow25
  • Buy one get one free scam17
  • Pillow quality13
  • Pillow sucks12
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Original Mattress Factory

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $89.8K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Reliability
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sales environment and twosided mattress 5
  • Prices 2
  • Queen size bed 2
  • Customer service 1
  • Low pressure sales environment 1

Customers don't like

  • Mattress quality12
  • Customer service7
  • Mattress quality and fit3
  • Refund and exchange policy3
  • Mattress quality and no refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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