PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Bradford Exchange and Mynamenecklace as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Bradford Exchange
Mynamenecklace

The Bradford Exchange and Mynamenecklace Overview

Total reviews 1501 699
Company responses 0 0
Issues resolved 10 9

The Bradford Exchange and Mynamenecklace Consumer Ratings

Rank
108 out of 843 in Jewelry and Accessories category
194 out of 843 in Jewelry and Accessories category
Customer service
83 in category
130 in category
Website
124 in category
173 in category
Delivery Service
85 in category
120 in category
Product or Service Quality
77 in category
137 in category

The Bradford Exchange and Mynamenecklace Rating Details

Customer service
1.7 (504 reviews)
1.3 (289 reviews)
Reviewer's quote

...All thought the person I talked to at Customer Service told me it was for one year. My topper was up for 3 weeks last year and 3 weeks this year. That means I spent $4...

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...Multiple review sites offer multiple unflattering posts and ratings which are grossly negative on customer service. Believe them. Shop at your own risk..

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Website
2.3 (444 reviews)
2 (250 reviews)
Reviewer's quote

Tried to order checks online, website EXTREMELY SLOW. Finally, got info placed into form, clicked on "continue" and order was blown away. Was able to retrieve order only to have the same thing happen...

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Don't remember order number trying to check the status of my order but this website is no help to customers My email is James M L 33 at hotmail. com that's the email I place the order under..

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Delivery Service
2.1 (414 reviews)
1.6 (243 reviews)
Reviewer's quote

I sent an email to the customer service department on/or about 1/6/2021 and sending the copy of the tracking parcel showing they received it. NO REPLY 1/11/2021 - With no refund in my account I called the "customer service". The man on the phone told me that I was tracking the wrong # and they had...

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...Duluth, Georgia 30097-**** United States Furthermore, with regards to the tracking info, I have received an information from USPS that the new estimated delivery date of your order will be on December 21, 2020. Feel free to contact me again anytime so I can make a necessary follow up for you. Kind regards, Maya, Customer Care...

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Product or Service Quality
2.1 (407 reviews)
1.5 (244 reviews)
Reviewer's quote

..."Customer service" was no help and told me they couldn't find my account..

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...You guys sent me a form to review your product. At least wait for at least a month of wearing. I am not able to review your product yet...

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The Bradford Exchange and Mynamenecklace Pros and Cons

Pros
  • Unique items
  • Products are of good quaility
  • Product
  • No one to speak to
  • Look of the necklace
  • How good they were at conning people
Cons
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up
  • Customer service
  • Difficult to contact
  • Delivery has not arrived

The Bradford Exchange and Mynamenecklace Most Positive Reviews

Top rated reviews
5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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5

I sent in a picture of a broken bracelet. Thought I would exchange it for a signet ring but changed my mind. Could I...

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5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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5

I have already sent the photo in of the broken bracelet. I am not a pissed off custermer, but I did call four times and...

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The Bradford Exchange and Mynamenecklace Most Critical Reviews

Lowest rated reviews
1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-**** for a refund. Options are in...

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1

I would not recommend buying from this company, I purchased 2 bracelets for my maid of honor and bridesmaid. The bracele...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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1

Me and the girlfriend each brought a bracelet for a family member for Christmas, both arrived separately with scuffs and...

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The Bradford Exchange and Mynamenecklace Latest Reviews

Recent published reviews
3.2

Will wait and see if l get another bill labeled Past Due!
Until then hold any shipments to my address.

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No votes

Item not received
I was told that I would get 70% off my credit card because I paid $124 and did not receive the item you...

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2

I was transferred 3 times Put on hold each time I gave up

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No votes

We have been corresponding by voice by email and I'm not getting a response the last email was to have my bank stop the...

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The Bradford Exchange and Mynamenecklace Products and Services

Most reviewed product and services
  • The Bradford Exchange Shipping Service (195 reviews)
  • The Bradford Exchange Ring (133 reviews)
  • The Bradford Exchange Check (29 reviews)
  • Mynamenecklace Necklace (190 reviews)
  • Mynamenecklace Shipping Service (153 reviews)
  • Mynamenecklace Bracelet (48 reviews)