PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyNameNecklace and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyNameNecklace
The Bradford Exchange

MyNameNecklace and The Bradford Exchange Overview

Total reviews 781 1985
Company responses 0 0
Issues resolved 10 21

MyNameNecklace and The Bradford Exchange Consumer Ratings

Rank
295 out of 1422 in Jewelry and Accessories category
185 out of 1422 in Jewelry and Accessories category
Customer service
235 in category
144 in category
Website
269 in category
190 in category
Exchange, Refund and Cancellation Policy
204 in category
111 in category
Product or Service Quality
251 in category
144 in category

MyNameNecklace and The Bradford Exchange Rating Details

Customer service
1.3
(325 reviews)
1.8
(693 reviews)
Reviewer's quote

Don't buy anything from this place!!!! It's very Hard to contact any customer service! I don't recommend them at all check reviews!..

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Impossible to reach customer service. Tried via e-mail, telephone (multiple numbers). Call-back never retuned call...

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Website
2
(278 reviews)
2.4
(608 reviews)
Reviewer's quote

Don't remember order number trying to check the status of my order but this website is no help to customers My email is James M L 33 at hotmail. com that's the email I place the order under..

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...I now see that the reviews on your website are rated unsatisfactory. I am very disappointed from the lack of delivery and communication from your company..

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Exchange, Refund and Cancellation Policy
1.4
(273 reviews)
2
(560 reviews)
Reviewer's quote

...Had an issue with cancellation that was confirmed right after purchase and was still charged full amount..

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I bought checks from the Bradford exchange and that's all I wanted to buy, but they enrolled me in their rewards program as well. The rewards program wouldn't have been an issue, except for the fact that it cost $14. 95/mo...

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Product or Service Quality
1.5
(271 reviews)
2.2
(575 reviews)
Reviewer's quote

...Obviously they have NO quality control. I will never waste my money again!..

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...Poor customer service just had a question about past purchase..

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MyNameNecklace and The Bradford Exchange Pros and Cons

Pros
  • No one to speak to
  • Look of the necklace
  • How good they were at conning people
  • Unique items
  • Good products
  • No pros
Cons
  • Customer service
  • Difficult to contact
  • No phone number
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

MyNameNecklace and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

Purchased this necklace with three names, my daughter and her two children. It was in Sterling Silver and her favorite g...

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5

I received 2 of the 3 that i order

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5

I sent in a picture of a broken bracelet. Thought I would exchange it for a signet ring but changed my mind. Could I...

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5

Nothing happened i jus forgot to change obe of the ring sizes i need for his ring to be a 10 instead of a 9 my...

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MyNameNecklace and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

Ordered two necklaces. Was sent a tracking number. USPS only showed received shipment information (no shipment) for...

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1

Impossible to reach customer service. Tried via e-mail, telephone (multiple numbers). Call-back never retuned call....

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1

Me and the girlfriend each brought a bracelet for a family member for Christmas, both arrived separately with scuffs and...

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1

Why offer a personalized heart if you cant even read the name? I cant even read it with a magnifying glass. Second...

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MyNameNecklace and The Bradford Exchange Latest Reviews

Recent published reviews
1.3

You guys never ever answer your phones or text messages. I have wasted 4-5h on trying to get a hold of somebody. But no...

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3.8

I bought checks from the Bradford exchange and that's all I wanted to buy, but they enrolled me in their rewards...

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No votes

NO DIAMONDS!! THIS IS FAKE RETAILERS !!! WHERE ARE MY DIAMONDS? 300 FOR A NECKLACE THAT DON'T HAVE DIAMONDS??

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No votes

I have have no interest in your product! Symbols here it is send it to all business partners. 100 symbols xxxxx

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