Mynamenecklace vs The Bradford Exchange: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mynamenecklace and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Mynamenecklace

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The Bradford Exchange

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Mynamenecklace

The Bradford Exchange

Mynamenecklace and The Bradford Exchange Overview

Total reviews

500

1084

Company responses

Issues resolved

The Bradford Exchange was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 1084 reviews. It is 584 reviews more than Mynamenecklace received since Dec 30, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Mynamenecklace customer support team and The Bradford Exchange customer service.

Mynamenecklace and The Bradford Exchange Consumer Ratings

Rank

173 out of 1160 in Jewelry and Accessories category

108 out of 1160 in Jewelry and Accessories category

Customer service

111 in category

79 in category

Website

128 in category

116 in category

Product or Service Quality

125 in category

79 in category

According to consumer ratings and reviews, The Bradford Exchange ranks 65 points higher in the Jewelry and Accessories category than Mynamenecklace. People gave Mynamenecklace 1.3 stars for Customer service criterion in Jewelry and Accessories category and it is 196 points higher than the worst rated brand in this category. At the same time, The Bradford Exchange was rated 1.7 stars for Customer service criterion in this category and it is 228 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that The Bradford Exchange has a higher rating than Mynamenecklace. Regarding Product or Service Quality criterion, consumers gave Mynamenecklace 1.5 stars and it is 59% greater than other in category. The Bradford Exchange however was rated 2.1 stars and it is 74% greater than other in category.

Mynamenecklace and The Bradford Exchange Rating Details

Customer service

1.3 (216 reviews)

1.7 (342 reviews)

Reviewer's quote

The necklace I ordered keeps flipping upside down - bad when its your name! I sent an email to customer service. I keep getting the same emails over and over and they dont accept that they have sent me a faulty product. I have sent them pictures and everything but they still dont want to refund me...

Rayann

...Thank you customer support at the Bradford Exchange for clearing up my misunderstanding. Thank you,..

PissedConsumer1726178

Website

2 (195 reviews)

2.3 (306 reviews)

Reviewer's quote

Do not order from this website you will get fobbed off and never get your item delivered, you will get a false estimated delivery date and confirmation email but that date passes and your item still hasn’t arrived, there’s no phone number for this company and when you email them you get automated...

PissedConsumer1462150

I must be blind but I cannot find a phone number on my bill or your website..

Florence B

Product or Service Quality

1.5 (182 reviews)

2.1 (273 reviews)

Reviewer's quote

... to Contact them the same day that I received it I’ve been trying for over seven days and nobody has contacted me and there’s no 800 number for customer service number to call!!! You’re lucky I don’t have the number for the way you went when Wendy Williams show I called her personally myself it’s nothing but fake jewelry it’s going to turn her neck green!!!!....

Leona s

I BOUGHT A CLOCK EARLIER THIS YEAR OF AN INDIAN GIRL ANDDREAM CATCHER. IT HAS NOW STARTED TO FLASH LIGHTENINGAND THE NEONSHAVE ALL GONE OUT ON THE BOTTOM HALF .ICANNOT FIND THE GUARANTEE BUT THE NUMBER ON THE BACK IS A2435 AND AT THE BOTTOM IS A NUMBER 01 14898 001 I HAVE BEEN 3 WEEKS TRYING TO GET...

John W