Mynamenecklace vs The Bradford Exchange: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mynamenecklace and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Mynamenecklace

1.7

The Bradford Exchange

2.0

Mynamenecklace

The Bradford Exchange

Mynamenecklace and The Bradford Exchange Overview

Total reviews

537

1116

Company responses

Issues resolved

The Bradford Exchange was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 1116 reviews. It is 579 reviews more than Mynamenecklace received since Dec 30, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Mynamenecklace customer support team and The Bradford Exchange customer service.

Mynamenecklace and The Bradford Exchange Consumer Ratings

Rank

181 out of 994 in Jewelry and Accessories category

113 out of 994 in Jewelry and Accessories category

Customer service

116 in category

80 in category

Website

131 in category

117 in category

Product or Service Quality

126 in category

80 in category

According to consumer ratings and reviews, The Bradford Exchange ranks 68 points higher in the Jewelry and Accessories category than Mynamenecklace. People gave Mynamenecklace 1.3 stars for Customer service criterion in Jewelry and Accessories category and it is 202 points higher than the worst rated brand in this category. At the same time, The Bradford Exchange was rated 1.7 stars for Customer service criterion in this category and it is 238 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that The Bradford Exchange has a higher rating than Mynamenecklace. Regarding Product or Service Quality criterion, consumers gave Mynamenecklace 1.5 stars and it is 60% greater than other in category. The Bradford Exchange however was rated 2.1 stars and it is 75% greater than other in category.

Mynamenecklace and The Bradford Exchange Rating Details

Customer service

1.3 (233 reviews)

1.7 (354 reviews)

Reviewer's quote

..." Empty promises and POOR customer service. (Product only OK) I write this only after politely contacting them several times..

Lucinda M

...I call and the customer service rep says for the next two canisters I have to pay 86. 65 which if you total the cost: 346. 60 for a canister set? Seriously? I am so upset with this whole ordeal...

Hanaa

Website

2 (206 reviews)

2.3 (316 reviews)

Reviewer's quote

In AUGUST of this year I received an email from the My Name Necklace website. I was interested in a silver bangle and 7 monogrammed heart charms to wear on it. I questioned the size of the bangle and received reassurance that the size I wanted would work...

Emmagene

...is clearly printed on their website and the brochure that accompanied the first shipment..

Joia

Product or Service Quality

1.5 (195 reviews)

2.1 (284 reviews)

Reviewer's quote

...Is this a scam or fraud company? Where is the product?..

Marcelle

After talking with customer service, twice, and numerous emails back and forth it was explained to me that if payment is received against the account they have the option to use those funds to credit outstanding invoices. In my case they found something back in 1998, over 20 years old. That was for...

Gerry G

Mynamenecklace and The Bradford Exchange Pros and Cons

Pros

No one to speak to
How good they were at conning people
Quality

Unique items
Product
Pretty products

Cons

Difficult to contact
Customer service
Delivery has not arrived

Customer service
Customer service follow up
Customer service attitude

Mynamenecklace and The Bradford Exchange Most Positive Reviews

Top rated reviews

I sent in a picture of a broken bracelet. Thought I would exchange it for a signet ring but changed my mind. Could I...

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

Mynamenecklace and The Bradford Exchange Most Critical Reviews

Lowest rated reviews

I would not recommend buying from this company, I purchased 2 bracelets for my maid of honor and bridesmaid. The bracele...

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

Mynamenecklace and The Bradford Exchange Latest Reviews

Recent published reviews

I bought a mens leather bracelet and it broke a few days later.
How can i send back for repair?

Read all 537 reviews

Purchased a Tomas Kinkade tree topper Nov 2019. Bring it out of storage for this Christmas and its dead no lights and...

Read all 1116 reviews

Mynamenecklace and The Bradford Exchange Products and Services

Most reviewed product and services

Mynamenecklace Necklace (168 reviews)
Mynamenecklace Shipping Service (130 reviews)
Mynamenecklace Customer Care (31 reviews)

The Bradford Exchange Shipping Service (176 reviews)
The Bradford Exchange Ring (126 reviews)
The Bradford Exchange Customer Care (113 reviews)

How would you compare Mynamenecklace vs The Bradford Exchange?

Customer service

Product or Service Quality

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Anonymous Anonymous Jun 02, 2019 #1695246

I have no clue as I have no merchandise from The Bradford Exchange.

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