PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mylife and Whitepages as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mylife
Whitepages

Mylife and Whitepages Overview

Total reviews 536 1105
Company responses 0 0
Issues resolved 4 8

Mylife and Whitepages Consumer Ratings

Rank
32 out of 76 in Background and People Search category
17 out of 169 in Review Websites and Directories category
Product or Service Quality
23 in category
15 in category
Website
28 in category
17 in category
Customer service
22 in category
10 in category
Reliability
21 in category
10 in category

Mylife and Whitepages Rating Details

Product or Service Quality
1.1 (190 reviews)
1.4 (385 reviews)
Reviewer's quote

They kept charging me for monthly service and my account was not active. They charged $96. 13 for my monthly services...

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So I found a phone number for Whitepages customer service which does not work. I AM CALLING TO GET A REFUND BECAUSE WHITEPAGES IS A BUNCH OF *** YOU KEEP EMAILING ME SAYING THAT YOU HAVE UPDATED INFORMATION ON THE PERSON THE I AM MONITORING BUT WHEN I PAID FOR THE PURCHASE I SAW THE SAME *** THAT...

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Website
1.3 (189 reviews)
1.5 (389 reviews)
Reviewer's quote

Went to MyLife website to sign up for their 3 day trial with idea that I can cancel after 3 days. I called after two days and said they would be closed over 4th July weekend. I called both phone numbers listed and answer machine said they would be closed over 4th July weekend...

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...I've even changed my password twice and I'm not allowed in for the website or the app. I don't have time for this inefficiency. Would just like the last two months refunded at this point...

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Customer service
1.1 (186 reviews)
1.2 (406 reviews)
Reviewer's quote

Charged for services never received, requested a cancellation via tty but their customer service isn't set up for tty..

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Im being charged for a membership that I bought i need to speak with a live person from customer service who can help me fix this problem but no one is answering the customer service phone line..

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Reliability
1.1 (161 reviews)
1.3 (342 reviews)
Reviewer's quote

They have information on my profile that is false. False associations with people I do not know. They say I have criminal records. False. They should be held liable, especially since so many companies rely on online information for hiring purposes as well as other kinds of applications, too. They...

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I didn't get a chance to talk to an actual person. I was told by the bot to enter the person's extension if I know it. I didn't know an extension, so I didn't enter one, then the bot cycled through the same prompt two more times before it finally just hung up on me. I don't know how else to get...

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Mylife and Whitepages Pros and Cons

Pros
  • Are a fraudulent company that cons people into joining
  • Unable to resolve my issues
  • Hard to cancel
  • I dont care this point
  • Using it for numbers
  • Remove our names so we feel safe at home
Cons
  • Fraud
  • Extortion
  • Definitely fraudulent tactics
  • Terrible customer service
  • Unethical
  • No customer service

Mylife and Whitepages Most Positive Reviews

Top rated reviews
5

They cancelled my accnt. like I requested, no problem. They were very nice about it

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5

Here are lots of profiles created by my name (Jennifer Peter) and those all profiles are fake kindly please remove...

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5

My name is Phyllis King. All my personal information was blasted across the interne do to mylife
My email is phyllisking1...

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5

Yes i need to know when my request is granted to remove my name from the white pages. CODE: 5028. Kim Rhodes...

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Mylife and Whitepages Most Critical Reviews

Lowest rated reviews
1

MyLife.com has been letting others see my information that I entered there, and some I did not; on top of that, they are...

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1

I used white pages to find an address and was charge $20......but continues to charge each month a monthly charge.....pr...

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1

Found a Mylife page on myself that I NEVER signed up for and it shows personal info on me which I DO NOT want out...

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1

I work with a ton of mailing lists, so I often need a correct zip code or address. Your site takes so long to load, it i...

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Mylife and Whitepages Latest Reviews

Recent published reviews
No votes

I canceled the trial and you all charged my card $50.85 this morning. Now this charge has screwed up my acct. And I...

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1

I didn't get a chance to talk to an actual person. I was told by the bot to enter the person's extension if I know it....

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1

They have information on my profile that is false. False associations with people I do not know. They say I have...

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No votes

I pay five dollars a month and Im not getting good results from the Whitepages. Its saying I still need to pay more...

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Mylife and Whitepages Products and Services

Most reviewed product and services
  • Mylife Public Record (141 reviews)
  • Mylife Membership (45 reviews)
  • Mylife Customer Care (42 reviews)
  • Whitepages Public Record (235 reviews)
  • Whitepages Customer Care (103 reviews)
  • Whitepages Membership (84 reviews)