PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyHeritage and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyHeritage
POF

MyHeritage and POF Overview

Total reviews
48
2859
Company responses
0
0
Issues resolved
0
9

MyHeritage and POF Consumer Ratings

Rank
8 out of 73 in Background and People Search category
41 out of 248 in Dating and Social Networking category
Customer service
3 in category
43 in category
Website
3 in category
25 in category
Value for money
3 in category
26 in category
Privacy and Data Security
3 in category
36 in category

MyHeritage and POF Rating Details

Customer service
2.7 (26 reviews)
1.4 (962 reviews)
Reviewer's quote

...I reached out to customer service email and got a reply from Mark, " I am sorry to hear about the issue you are having". "if you have any further questions, please feel free to reply"...

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POF has NO customer service. POF doesnt respond to ANYTHING..

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Website
2.6 (25 reviews)
2 (958 reviews)
Reviewer's quote

Do not buy My heritage, I tried to log on but my password doesn't work so tried to reset password but was not able to get the proper website to do it. Also can't contact them by phone either or email. All phone numbers given came up no such toll free number or not able to have service in your area...

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I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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Value for money
2.6 (24 reviews)
1.8 (738 reviews)
Reviewer's quote

The customers are who add value to the website with all the information that is registered into the system. This is what attracts new customers. With this terrible service that tries to make the customer silly all the time with this price game (ridiculous strategy of throwing the price up and then...

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...I dont have money to throw away. My name is Paula Jager and my email is psejager@iw. net..

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Privacy and Data Security
2.8 (24 reviews)
1.9 (886 reviews)
Reviewer's quote

...All other data is correct. They keep coming back with a stock FAQ instruction that does not apply to the action I want to take. Just iterative blowoffs! I won't renew after this period...

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Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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MyHeritage and POF Pros and Cons

Pros
  • Plenty of information
  • Ancestry information
  • Original service
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Scam behaviour
  • Anti-customer attitude
  • No human contact
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

MyHeritage and POF Most Positive Reviews

Top rated reviews
5

Eine unkomplizierte und kompetente Unterstützung für ein gekauftes DNA-Kit das wir versehentlich von einer Person zweima...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

After I paid for the upgrade to Complete, I found out that the wrong family tree was upgrade (an old test version).
One s...

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5

Looozers ;) im glad i got the boot

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MyHeritage and POF Most Critical Reviews

Lowest rated reviews
1

I went to fill in some recently found information regarding my family tree, and saw that my ex-wife was niw running the...

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

The media, Trading Standards and Police with the aid of Consumer Groups are looking into this dodgy company

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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MyHeritage and POF Latest Reviews

Recent published reviews
1

Do not buy My heritage, I tried to log on but my password doesn't work so tried to reset password but was not able to ge...

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1

I paid for a month yesterday and I cant login to my account. They wont send me a link to change my password, I think...

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No votes

I am trying to unsubscribe from your My Heritage, but I am going round and round on your site. Would you please just...

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No votes

What do I do to correct my site. Someone hacked me.

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MyHeritage and POF Products and Services

Most reviewed product and services
  • Myheritage Customer Care (8 reviews)
  • Myheritage Subscription (5 reviews)
  • Myheritage Account (5 reviews)
  • Pof Account (965 reviews)
  • Pof Profile (359 reviews)
  • Pof Online Dating (165 reviews)