PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about My Perfect Resume and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

My Perfect Resume
Thumbtack

My Perfect Resume and Thumbtack Overview

Total reviews
626
3003
Company responses
0
0
Issues resolved
8
6

My Perfect Resume and Thumbtack Consumer Ratings

Rank
41 out of 200 in Writing and Editing Services category
69 out of 302 in Auctions and Marketplaces category
Customer service
No votes
34 in category
Website
No votes
57 in category
Discounts and Special Offers
No votes
70 in category
Product or Service Quality
No votes
58 in category

My Perfect Resume and Thumbtack Rating Details

Customer service
No votes
1.8 (1164 reviews)
Reviewer's quote

I contacted their customer service several times explaining my situation, that my card was used yes but it was not me that opened the account and I certainly never gave my approval to use my card for the account. They offered to cancel the account, but gave absolutely no offer to give any refunds....

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Website
No votes
2.2 (1050 reviews)
Reviewer's quote

I decided to sign my resume through their website and for that I had to pay a few bucks like one time payment. Abaut 25 bucks subscription was nothing written. A few months later, I found out that they were debiting my account and taking my money from my account...

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...The unsubscribe link only takes you to their website that has no link to unsubscribe. AVOID THIS SITE..

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Discounts and Special Offers
No votes
1.6 (701 reviews)
Reviewer's quote

...99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled...

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...After spending about $2000 we have zero leads, customers and even low ball offers don't seem to get a response..

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Product or Service Quality
No votes
1.8 (1036 reviews)
Reviewer's quote

I canceled the service during the same business day I opened it. Ten days later, my checking account was deducted the full amount of a month's charge. When I called, I was told they were only authorized to refund half of the billing amount and that I never canceled the service...

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Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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My Perfect Resume and Thumbtack Pros and Cons

Pros
  • Some of the resume templettes and the helpful tips
  • Selection of resumes available
  • Samples
  • Concept
  • Idea
  • Customer service
Cons
  • Hidden fees and charges
  • Horrible customer service
  • Deceptive billing
  • Lost money
  • No accountability
  • Customer service

My Perfect Resume and Thumbtack Most Positive Reviews

Top rated reviews
5

My name is amanda gallegos & your company took $37 from my account I had a one time fee of &3 for a one time...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

Free until you've spent half an hour building your "perfect" resume. Made a live chat complaint and all I got was "Have...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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My Perfect Resume and Thumbtack Most Critical Reviews

Lowest rated reviews
1

I went on the website because it said free trial. It was not free. In order to download my resume I had to may them...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Sign up for $1.95 14 day trial and once that trial ends they will steal $9.95 out of your account every week intill you...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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My Perfect Resume and Thumbtack Latest Reviews

Recent published reviews
1

I took advantage of the "free" resume builder and cancelled my subscription immediately afterwards. Or at least I...

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No votes

Refund just took my money no jobs

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2

When I paid for my resume, there was nothing in the fine print about a $25 subscription charge. I was not aware I was...

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1

I'm paying for unnecessary leads I'm not even doing any jobs I just opened the account up if it's going to steal money...

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My Perfect Resume and Thumbtack Products and Services

Most reviewed product and services
  • My Perfect Resume Subscription (115 reviews)
  • My Perfect Resume Account (84 reviews)
  • My Perfect Resume Resume Writing Free Trial (72 reviews)
  • Thumbtack Leads (660 reviews)
  • Thumbtack Customer Care (197 reviews)
  • Thumbtack Account (175 reviews)