PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about My Perfect Resume and Resume Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

My Perfect Resume
Resume Now

My Perfect Resume and Resume Now Overview

Total reviews
627
679
Company responses
0
0
Issues resolved
8
2

My Perfect Resume and Resume Now Consumer Ratings

Rank
41 out of 198 in Writing and Editing Services category
44 out of 198 in Writing and Editing Services category
Customer service
37 in category
40 in category
Website
38 in category
41 in category
Discounts and Special Offers
25 in category
27 in category
Product or Service Quality
35 in category
36 in category

My Perfect Resume and Resume Now Rating Details

Customer service
1.3 (274 reviews)
1.2 (263 reviews)
Reviewer's quote

I contacted their customer service several times explaining my situation, that my card was used yes but it was not me that opened the account and I certainly never gave my approval to use my card for the account. They offered to cancel the account, but gave absolutely no offer to give any refunds....

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" I'm not sure if it was a language barrier or done on purpose, but at any rate, I would think if there were better customer service reps and a better response on emails, your company as a whole would be able to save a lot more customers from cancelling and have a better retention/ lower attritrion...

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Website
1.8 (265 reviews)
1.5 (253 reviews)
Reviewer's quote

I decided to sign my resume through their website and for that I had to pay a few bucks like one time payment. Abaut 25 bucks subscription was nothing written. A few months later, I found out that they were debiting my account and taking my money from my account...

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I made a resume on this website a while ago, then they said they need a one time payment of 1. 45$ and i accepted , i used a credit card that i do not use so often. They charged me way more than that, I've been getting charged 35$ every month for 5 months and I've never seen such *** service i...

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Discounts and Special Offers
1.2 (235 reviews)
1.1 (234 reviews)
Reviewer's quote

...99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled...

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She helped me find my login (missing one letter) and tried to convince me to keep the account at a special discount she was authorized to provide. I refused several times and she agreed to cancel my account. I plan to notify my bank to block any further debits from this company as I get an uneasy...

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Product or Service Quality
1.6 (231 reviews)
1.5 (199 reviews)
Reviewer's quote

I canceled the service during the same business day I opened it. Ten days later, my checking account was deducted the full amount of a month's charge. When I called, I was told they were only authorized to refund half of the billing amount and that I never canceled the service...

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My husband used their message board which is provided as a a "free" service. We've since suffered monthly fraudulent charges. They vary the date charged on his account...

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My Perfect Resume and Resume Now Pros and Cons

Pros
  • Some of the resume templettes and the helpful tips
  • Selection of resumes available
  • Samples
  • Templates
  • Ease of resume options
  • Claimed to be free
Cons
  • Hidden fees and charges
  • Horrible customer service
  • Deceptive billing
  • Unauthorised billing of my account
  • Unauthorized billing fraud alert
  • Hidden fees

My Perfect Resume and Resume Now Most Positive Reviews

Top rated reviews
5

My name is amanda gallegos & your company took $37 from my account I had a one time fee of &3 for a one time...

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5

They were supposed to charge me just 1 time! And they already did 4 times?? And much more expensive that was supposed...

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5

Free until you've spent half an hour building your "perfect" resume. Made a live chat complaint and all I got was "Have...

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5

I want to cancel my membership and liscan't what the heck is going on lisacummings64@bigpond.com

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My Perfect Resume and Resume Now Most Critical Reviews

Lowest rated reviews
1

I went on the website because it said free trial. It was not free. In order to download my resume I had to may them...

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1

It deleted my resume instead of saving it to my computer. Called customer service and they couldn't/wouldn't do...

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1

Sign up for $1.95 14 day trial and once that trial ends they will steal $9.95 out of your account every week intill you...

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1

This company is no better than a common thief, they pull you in with a small one time fee, and in the fine print and...

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My Perfect Resume and Resume Now Latest Reviews

Recent published reviews
1

I took advantage of the "free" resume builder and cancelled my subscription immediately afterwards. Or at least I...

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1

I thought I was only supposed to pay for 14 days but turns out they bill you 24.99 every month I did not notice because...

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2

When I paid for my resume, there was nothing in the fine print about a $25 subscription charge. I was not aware I was...

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1

I received two fraudulent charges on my CC. One for $1 and one for $1.95. I have never their site. I have been employed...

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My Perfect Resume and Resume Now Products and Services

Most reviewed product and services
  • My Perfect Resume Subscription (116 reviews)
  • My Perfect Resume Account (84 reviews)
  • My Perfect Resume Resume Writing Free Trial (72 reviews)
  • Resume Now Subscription (138 reviews)
  • Resume Now Resume Writing (70 reviews)
  • Resume Now Account (58 reviews)