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My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $18.1K CLAIMED LOSSES
  • $490 AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • I never had any problems until about a couple of months ago 5
  • Affordable 3
  • I had no problems until they switched to tracfone management 2
  • Good service but should be able to hit a cancellation button 2
  • Worse so called prepaid company 1

Customers don't like

  • Phone service was not great and customer service sucks5
  • Reliability4
  • Website or customer service3
  • Closing account when i needed to pay a bill3
  • Unavailability of call detail2
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2212 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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