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My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $18.1K CLAIMED LOSSES
  • $490 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • I never had any problems until about a couple of months ago 5
  • Affordable 3
  • I had no problems until they switched to tracfone management 2
  • Good service but should be able to hit a cancellation button 2
  • Worse so called prepaid company 1

Customers don't like

  • Phone service was not great and customer service sucks5
  • Reliability4
  • Website or customer service3
  • Closing account when i needed to pay a bill3
  • Unavailability of call detail2
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 890 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • To leave them 3

Customers don't like

  • No resolution to problem10
  • Problem resolution7
  • Deceitful salesperson7
  • Customer service7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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