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My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $11.7K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • I never had any problems until about a couple of months ago 4
  • Good service but should be able to hit a cancellation button 2
  • Price of service a month 1
  • Worse so called prepaid company 1
  • Sends confirmation texts for paid bills 1

Customers don't like

  • Phone service was not great and customer service sucks4
  • Closing account when i needed to pay a bill3
  • Reliability3
  • Reduced speeds by t mobil2
  • Website or customer service2
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Total Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $59.8K CLAIMED LOSSES
  • $756 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Price 17
  • Potential to save lots on cell bill 7
  • Coverage 5
  • Customer service and best prices for coverage 4
  • Great value for the money 4

Customers don't like

  • Customer service9
  • Loss of money4
  • Worst support ever4
  • Rude reps3
  • Wasting hours of time n money3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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