PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about My Canadian Pharmacy and OptumRx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

My Canadian Pharmacy
OptumRx

My Canadian Pharmacy and OptumRx Overview

Total reviews
53
734
Company responses
0
0
Issues resolved
0
1

My Canadian Pharmacy and OptumRx Consumer Ratings

Rank
89 out of 527 in Pharmacy category
121 out of 527 in Pharmacy category
Website
66 in category
98 in category
Customer service
98 in category
95 in category
Price Affordability
98 in category
100 in category
Turnaround Time
75 in category
80 in category

My Canadian Pharmacy and OptumRx Rating Details

Website
2.2 (17 reviews)
1.4 (329 reviews)
Reviewer's quote

People call from a sweat shop in India. Harassing me 12 times a day & get vulgar if I don’t want to buy the poison they sell.

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...Their website doesn't work. They hang up on you. They find some reason to delay your rx...

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Customer service
1.1 (16 reviews)
1.2 (382 reviews)
Reviewer's quote

STEER REAL CLEAR of this place. They will over charge you for something you never receive. I cant believe they haven't got busted yet.................................

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...In fact, the poor customer service woman was ready with the "you're right" and "I know" and "I understand" aplenty, and recommended this very thing..

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Price Affordability
1.8 (14 reviews)
1.7 (282 reviews)
Reviewer's quote

I keep getting calls from canadian phamacy after telling them that I cannot use the products anymore. This is now hassement. Everytime I try to explain to them, they hang up and then use a different phone number to call back. I'm ready to sue them.

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They can't get any of my medication right! I can take my prescription to CVS and get it with no problems for 3 months for a reasonable price. When they try to mail it to me the price quadruples and they expect me to pay it. I'm forced to us them and they raise the price..

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Turnaround Time
1.4 (13 reviews)
1.3 (329 reviews)
Reviewer's quote

They keep calling and sending emails.Their "drugs" are UNKNOWN herbal (?) supplements and NOT the products listed by them and may be DANGEROUS to your health ! WARNING: Let the buyer beware !I receive at least 20 emails a week from them.I receive at least 10 phone calls per week from numbers that...

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Two weeks ago I was trying to be proactive and called to refill my medication as soon as I got the email that it was time to refill. I called and an hour and a half later, the woman swore my medication was on its way. The next week, wondering where it was I called back and there was no record of...

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My Canadian Pharmacy and OptumRx Pros and Cons

Pros
  • Pricing
  • Some reps who tried to help
  • Customer service reps are mostly nice and calm
  • Some reps tried to help
Cons
  • Bothering me
  • Theft of credit card information
  • Ten years
  • Customer service
  • Order fulfillment
  • Complete lack of honesty

My Canadian Pharmacy and OptumRx Most Positive Reviews

Top rated reviews
5

All orders were shipped by regular airmail. Delivery time averaged 21 days from date of order.

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5

I put my E-Mail address on form and your web-site won't except it, and my password is rejected.../ I talked to a rep on...

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3.7

I have ordered meds from mycanadianpharmacy several times and have no complaints. The meds were legit and the pricing...

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5

Dominque was professiknal, awesome customer service.

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My Canadian Pharmacy and OptumRx Most Critical Reviews

Lowest rated reviews
1

They keep calling and sending emails.Their "drugs" are UNKNOWN herbal (?) supplements and NOT the products listed by...

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1

Guys I have been forced to moved to OptumF***X instead of Walgreen. After paying all the money to insurance we should...

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1

Do not order from this company I get3-5 calls per day trying to sell me the exact same product if you get mad at ...

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1

Twice now I have sent scripts in to be filled. And twice I have had to call to track them down. In both cases, I receive...

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My Canadian Pharmacy and OptumRx Latest Reviews

Recent published reviews
No votes

I order the product and even was charged airmail delivery. Never received it and now cannot get to the website.

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1

Took me 71 phone calls over 4 days to get this straightened out. The only reason it is done is because I was overly...

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1

People call from a sweat shop in India. Harassing me 12 times a day & get vulgar if I don’t want to buy the poison they...

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1

They send me a message on their message forum, that they issued a refund check a month ago, and I still have not...

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My Canadian Pharmacy and OptumRx Products and Services

Most reviewed product and services
  • My Canadian Pharmacy Customer Care (10 reviews)
  • Optumrx Prescription Refill (272 reviews)
  • Optumrx Customer Care (77 reviews)
  • Optumrx Website (40 reviews)